Terms of Service

1. Company Information

  • Company Name: Gift of Gold Limited

2. Applicability

These Terms & Conditions apply to all offers, agreements, and deliveries of Gift of Gold Limited. By placing an order with us, you explicitly accept these terms.

3. Offers and Orders

  • All offers are non-binding unless explicitly stated otherwise in writing.

  • An agreement is concluded at the moment you complete the checkout process and receive an order confirmation via email.

4. Prices and Payment

  • All prices are stated in [Currency, e.g., GBP / EUR] and include applicable VAT, unless specified otherwise.

  • Payments can be made securely via our offered payment methods (e.g., Credit Card, PayPal, iDEAL). Orders will be processed and shipped after successful payment clearance.

5. Shipping and Delivery

  • We strive to dispatch orders within the timeframe stated on our website.

  • Risk of damage and/or loss of products rests with Gift of Gold Limited up to the moment of delivery to you, unless agreed otherwise.

6. Returns and Right of Withdrawal (14-Day Cooling-Off Period)

  • 14-Day Return Window: You have the right to cancel your purchase within 14 days of receiving your order without providing any reason.

  • Condition of Returned Items: Products must be returned in their original, undamaged condition, unworn/unused, and in their original packaging.

  • How to Start a Return: To exercise your right of withdrawal, please notify our customer support team at [e-mailadres] within the 14-day period.

  • Return Shipping Costs: The costs for returning the item are borne by the customer, unless the product arrived damaged or incorrect due to our error.

  • Refunds: Once we have received and inspected your returned item, we will refund the purchase amount using the original payment method within [bijv. 14 days] of notification, provided the items are returned in good order.

7. Governing Law

These terms and conditions are governed by the laws of United Kingdom. Any disputes arising from these terms shall be submitted exclusively to the competent courts in that jurisdiction.